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These terms set out what applies when you open and use your dewatasepin account — covering transactions via OVO, LinkAja, and QRIS, access to the lobby, and the obligations that sit on both sides of that relationship. Access to this platform depends on local law and is available only where permitted in eligible regions.
By creating and using a dewatasepin account, you accept these terms in full. They apply to every action you take — depositing funds through OVO, LinkAja, or QRIS; browsing the game lobby; placing a bet on a sports market or joining a live table; and requesting a withdrawal back to your registered e-wallet. These terms do not create a consumer guarantee beyond what is stated here. We may update them when platform rules or applicable requirements change. When that happens, the revised version is posted in this section and the change is effective from the date shown at the top of the page. Continuing to use the account after a revision means you accept the updated terms. If you disagree with any part, the correct step is to stop using the account and contact support to close it formally. Nothing in these terms overrides rights you hold under Indonesian consumer law where those rights apply. Availability of the platform and its payment rails — including OVO, LinkAja, and QRIS — depends on local law and is confirmed only for eligible regions. Where a specific rule in these terms conflicts with a more specific policy page on dewatasepin (such as a payment or transaction page), the more specific page applies to that subject.
Not every activity connected to your account falls under the same rule. This section maps what sits inside these terms and what is handled separately so you know exactly which policy applies to each part of your account experience.
Creating an account, logging in, verifying your identity, and maintaining your session are all governed by these terms. If your access is suspended or restricted, the process described here applies.
Deposits and withdrawals made through OVO, LinkAja, or QRIS are subject to both these terms and the transaction rules shown on the payment page of your account. Both must be read together.
Game titles available in the lobby — including those from Microgaming, Joker, JDB, and Spadegaming — are provided by their respective studios. Content availability may change and is not a contractual commitment under these terms.
External services linked from the platform — including payment processor interfaces for OVO, LinkAja, and QRIS — operate under their own terms. dewatasepin is not responsible for those third-party terms or their changes.
These terms are not one-directional. You hold a set of practical entitlements when you use your account. Your transaction history — every OVO deposit, LinkAja transfer, and QRIS payment — is recorded and visible in the account dashboard after login. That record is your reference point if a transaction needs to be reviewed or disputed. You can correct your registered account details at any time through the account settings page; if a correction affects wallet linking (for example, updating the mobile number tied to your OVO account), follow the verification steps shown in that settings flow. You can raise a question about any term by contacting support through the channels listed on this page. We will respond via the same channel you used. If you believe an entry in your transaction log is incorrect, flag it through support and include the transaction reference shown in your dashboard. Requests to close your account are processed by the support team; submit the request in writing through the contact form or live chat.
Your full transaction log is in the account dashboard after login. Each entry shows the payment method used — OVO, LinkAja, or QRIS — the amount, and the status. Use this record when raising any query.
Update your registered name, contact number, or linked e-wallet through account settings. Where the change affects wallet verification, the screen will show the specific steps required before the update is saved.
If any part of these terms is unclear, contact support with the section heading and your question. We will answer in writing so you have a record. Do not act on an assumption — ask first.
Submit a closure request through the contact form or live chat. Include your registered account ID. The support team will confirm the steps, including how any remaining wallet balance is handled before closure.
If something in these terms needs clarification — or if a transaction involving your OVO, LinkAja, or QRIS account has raised a question — these are the channels to use. Describe your issue clearly and include your account ID so we can locate the relevant record without delay.
Open the chat window from the footer of any page while logged in. State your account ID and the specific term or transaction you are asking about. Chat responses are written and form part of your support record.
Submit a written query through the contact form linked in your account dashboard. Include the relevant section of these terms, your transaction reference if applicable, and your preferred e-wallet channel for any follow-up action.
Many policy-related questions can be answered by checking your account dashboard directly — transaction status, wallet link status, and the current version of these terms are all visible there after login.
Your account data is held in line with the obligations described here. We collect only what is necessary to operate your account — including the wallet identifiers needed to process OVO, LinkAja, and QRIS transactions — and we retain transaction records for as long as required to support queries and comply with applicable rules. You can request a summary of the data held against your account by contacting support in writing. Cookies are used on the platform to maintain your login session and to remember display preferences; they are not used to build marketing profiles sold to third parties. Account security is your responsibility in part: keep your login credentials private and do not share access with others. If you suspect your account has been accessed without your knowledge, contact support immediately and follow the account-security steps shown in your settings page.
We store your registration details, wallet identifiers for OVO, LinkAja, and QRIS, and a full log of your transactions. This data is used to operate and verify your account and to respond to support queries.
Session cookies keep you logged in and remember your display preferences. We do not use cookies to sell your data to advertisers. You can clear cookies through your browser settings; doing so will end your current session.
Your login credentials are your responsibility. We will never ask for your password through chat or email. If access appears compromised, use the account security page to change your credentials immediately, then notify support.
To request a correction to your stored data, or to ask what records are held under your account ID, submit a written request through the contact form. We will confirm receipt and respond within the period shown on the form.
These are the questions we see most often about how these terms work, what they cover, and how to act on them.
The current version is always shown on this page. The effective date is displayed at the top. After logging in, you can also reach this page directly from the account dashboard under the policy section — no need to search from the homepage.
Yes. Every deposit or withdrawal processed through OVO, LinkAja, or QRIS falls under both these terms and the transaction rules on the payment page of your account. Read them together. If there is a conflict between the two, the payment-specific page takes priority for that transaction.
We post the updated version on this page with a revised effective date. Continuing to use your account after that date means you accept the new terms. If you disagree, contact support to close your account before the effective date. We aim to give reasonable notice before material changes take effect.
Open your account dashboard after login and locate the transaction in your history. Note the reference number and the payment method — OVO, LinkAja, or QRIS. Then contact support via live chat or the contact form, including that reference number. We will review the entry against our records.
Yes. Submit a written request through the contact form. Include your account ID and specify that you are requesting a data summary. We will confirm receipt and respond within the timeframe shown on the form. Wallet identifiers and transaction logs are included in that summary.
You are responsible for keeping your login credentials private. Do not share account access with anyone. dewatasepin will never ask for your password through chat or email. If you believe your account has been accessed without authorisation, go to account settings immediately and contact support.