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This Privacy Policy explains what data dewatasepin collects when you use our platform, how we use it in connection with your account and payment activity through OVO, LinkAja, and QRIS, and what choices you have over that information. Availability of our services depends on local law and is accessible where local law permits.
When you create an account with us, we collect the details you provide during registration — such as your name, contact information, and the payment method you connect to your wallet. If you fund your account through OVO, LinkAja, or QRIS, our system records the transaction reference, amount, and timestamp so that your balance reflects each deposit accurately. We do not store your full OVO or LinkAja credentials — only the confirmation data our payment processor returns after a completed transaction. Beyond account setup and payments, we collect device and session data to keep your login secure across mobile and desktop. This includes browser session tokens and IP address ranges, used solely to detect unusual access and protect your account. We do not sell your personal data to third parties for marketing. Data shared with payment processors is limited to what those processors need to complete your transaction. Where analytics tools are in use, they operate under data-processing agreements that restrict how your information is handled. Our data practices apply where local law and eligible regional access rules permit.
Understanding the exact boundaries of this policy helps you know when your data is under our care and when it moves to a third party's rules. Each area below describes one boundary clearly so there is no ambiguity about where our obligations end.
All data you submit during account registration, login, and profile updates falls inside this policy. This includes your contact details, account preferences, and the identity verification steps shown inside your account dashboard.
Transaction records for deposits and withdrawals processed through OVO, LinkAja, or QRIS are covered here. We retain transaction references and timestamps to keep your wallet history accurate, but do not hold your e-wallet PIN or full account credentials.
Session and browsing behaviour on our platform — which sections you visit, how long you stay on a page — is collected in aggregate form. This helps us understand how the lobby and account pages are being used, not to identify you individually.
Links to third-party sites, external payment gateways beyond our own integration, and any service accessed outside the dewatasepin domain operate under that third party's own privacy terms. We have no control over data handled by those external services.
You have several concrete options when it comes to the personal data we hold. First, you can review the account details we have on file by opening your account dashboard after login — the profile section shows the contact and payment information currently linked to your account. If any detail is incorrect, you can submit a correction request through the support channel and we will update the record once identity is confirmed. Transaction history for OVO, LinkAja, and QRIS deposits is visible directly inside your account wallet tab, so you can verify any entry without contacting us. If you believe a record is inaccurate or want to ask how a specific piece of data is used, raise a query through our support contact and we will respond with the relevant detail. Where applicable under local law, you may also request deletion of personal data not required for account maintenance or ongoing transaction obligations.
Log in and open your account dashboard. The profile and wallet tabs show the personal details and transaction history we currently hold for your account, including OVO, LinkAja, and QRIS activity.
If any registered detail — name, contact, or linked payment method — is wrong, contact our support team with the correct information. We verify identity before making changes to protect your account.
If you want to know why a specific piece of data was collected or how it is used, send your question through our support contact. We will respond with the specific processing reason tied to that data point.
Where local law gives you the right to request deletion, you can submit that request via our support contact. We will confirm what can be removed and what must be retained to meet transaction record obligations.
If this policy raises a question that your account dashboard does not answer, the three contact paths below connect you directly with the team that handles data and account matters. Each route serves a different kind of request, so check which one fits before reaching out.
Use the live chat icon inside your account to ask about a specific data record, a transaction entry, or how a policy term applies to your account. Responses come from the same team that manages account support.
For formal data requests — correction, deletion, or a written explanation of how your data is processed — send an email through the contact address listed in your account settings. Include your registered account ID.
Most routine data questions can be resolved without contacting us. Your dashboard shows current profile details, wallet transaction records for OVO, LinkAja, and QRIS, and the current state of any account-level settings.
Our approach to data handling is built around the minimum needed to keep your account functional and your transactions accurate. We do not hold data beyond what your account activity requires, and we apply session-level security to every login to reduce unauthorized access risk. Cookie use is limited to session management and aggregate site analytics — no advertising or cross-site tracking cookies are set by our platform. You can adjust cookie preferences through your browser settings at any time.
Each login generates a session token tied to your device and IP range. If access is detected from an unexpected location, the session is flagged for review. This protects your account wallet and transaction records without requiring extra steps from you during a normal session.
Account and transaction data is kept for as long as your account is active and for the period required by applicable local regulations. When data is no longer needed for these purposes, we remove it from active systems. Retention periods are not extended beyond what local law requires.
We use session cookies to keep you logged in during your visit and analytics cookies in aggregate form to understand how the account and lobby pages are navigated. No personal identifier is shared with advertising networks through our cookie setup.
When this policy changes, the updated version is published on this page with a revised effective date. If a change materially affects how we process your data, we will notify you through your registered contact before the change takes effect.
The questions below cover the most common things you might want to know about how your data is managed on this platform, what your rights are, and how to act on them.
We collect the details you enter at registration — name, contact information, and the payment method you link to your account wallet. When you transact through OVO, LinkAja, or QRIS, we record the transaction reference, amount, and timestamp. We do not store your e-wallet PIN or full credentials.
Yes. Log in and open your account dashboard. The profile tab shows your registered details, and the wallet tab shows a full transaction history including deposits made through OVO, LinkAja, and QRIS. If something is missing or unclear, contact support with your account ID.
We share only what is necessary with payment processors to complete your transactions — for example, OVO, LinkAja, or QRIS processors receive the reference data needed to confirm your deposit. We do not sell your personal data to third parties for marketing or any other commercial purpose.
Contact our support team through live chat or the email address in your account settings. Provide your registered account ID and the correct information. We confirm your identity before making any change to protect your account from unauthorized edits.
We retain account and transaction records for as long as your account is active and for any period required under applicable local regulations. Data that is no longer needed for those purposes is removed from active systems. We do not extend retention beyond what local law requires.
The updated policy is published on this page with a revised effective date as soon as any change is made. If the change materially affects how we process your personal data, we will contact you through your registered account before that change comes into effect.